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Guarantees
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Terms and Conditions

This site is owned by Berkshire Jag Components and registered in England, Registration No GB792959852, with registered address at Ten Acres Farm, Wokingham, and email address at berkshirejags@btconnect.com

Any purchase of goods from the site www.berkshirejagcomponents.com requires the customer to consult and accept these terms and conditions.

The click validating the order implies full acceptance of these terms and represents the customer's "digital signature".


Purpose

These terms and conditions are intended to define the rights and obligations of the parties in the sale of goods proposed online by Berkshire Jag Components for the customer.


Order Confirmation

All contractual information will be confirmed by email to the address specified by the customer during the purchasing act.


Proof of Transaction

The records stored in Berkshire Jag Components computer systems under reasonable safety conditions are considered proof of communications, orders and payments made between the parties.

Purchase orders and invoices are stored on a reliable and durable system and can be produced as evidence.


Product Information

Every effort has been made to ensure the accuracy of the information presented on berkshirejagcomponents.com. Berkshire Jag Components or its suppliers shall not be held liable for the consequences, accidents, or special damages arising from electronic transmissions or the accuracy of transmitted information, even in cases where Berkshire Jag Components was aware of the possibility of such damages. Manufacturer and brand names are only used for identification purposes. Product photos, descriptions and prices are non-contractual.


Validity Period of Offer and Prices

Our offers and prices are valid for the day the site is consulted and are subject to change without notice.


Delivery Terms

Products are delivered to the address specified by the customer on the purchase order and only to geographic zones that we service.

All products leave our premises in perfect condition. The customer must notify the carrier (or postman) of even the slightest trace of damage (holes, signs of crushing, etc.) to the parcel.

No exchanges can be made at a later time for goods claiming to be damaged during carriage without notification at the time of reception.

As with any shipment, a delay or loss of goods is possible. In such a case, the carrier shall start an investigation. Every effort is made, for as long as necessary, to find the package. If the package is not found, the carrier will reimburse Berkshire Jag Components, who will deliver a new, identical package to the customer free of charge.

We shall not be held responsible for delayed delivery times due to the carrier, including for the loss of goods, bad weather or strikes.

Please see Shipping Options for more details on shipping terms


Returns 

Products must be returned undamaged in their original packaging and be deemed fit to be resold as new.
If the original packaging surrounding the product has been damaged or destroyed we will only issue a refund if the product is being returned due to a defect.
If the original packaging of a defective product has been damaged or destroyed you should ensure that the returned product is adequately packed for shipment back to us.

You are responsible for paying any postage or shipping costs incurred when returning the product and its safe arrival at our works.

We recommend that all returns be sent by registered post, so that a record of the return is available for you. We will not issue refunds for any items damaged, lost or stolen in transit to us. Where a return is damaged, lost or stolen in transit to us, you should claim compensation from the company that shipped the return. If you fail to return a product to us, we may make arrangements to have the product collected from you.

The cost of this collection will be charged to you.

Unused products may be returned promptly by customers within 14 days of receipt to our address listed in the contact details of our website, We accept no returns after 14 days of receipt of goods Subject to the above, we will refund the purchase price of a returned product within thirty days of receipt, a restocking charge of 20% of the original purchase price will be applied for all returned parts that were correctly supplied.

Reconditioned Exchange Parts Returns

Any parts purchased with a 'Free Returns' Service will be provided with a Dpd Returns Form. This form will be enclosed with you part.

Please follow the instructions on the form. We also advise that the part be packed securly to prevent damage.

Dpd Return parcel will need to be dropped off at a Dpd Pickup Shop. A list will be provided with your form, alternativly you can check on www.dpd.co.uk/pickuplocator

Free Returns service is only avaliable through Dpd Pickup, if another delivery service is used we will not be responsible for the charges against the parcel to return to us.

There are 3 Simple steps to ensure your parcel is returned safely.

          1. Make sure all old labels are removed from your box/packaging.

          2. Securely attach the label to your parcel.

          3. Choose from the most convenient DPD Pickup Shop from the list provided on your returns label to return your parcel to.

**FREE RETURNS ARE FOR MAINLAND UK CUSTOMERS ONLY**


Loss or Damage in Transit

Berkshire Jag Components will not be responsible for damage or loss of goods or part thereof in transit or for any discrepancy between the goods delivered and the goods ordered unless the customer gives written or email notice of a claim to Berkshire Jag Components and the carrier within three (3) business days of delivery.

In the event of damage of goods or part thereof in transit or for any discrepancy between the goods delivered and the goods ordered, the customer must hold the goods and make them available for inspection or collection by Berkshire Jag Components or its representatives on request.


Delivery Errors

The customer must inform Berkshire Jag Components immediately (the same day or, at the latest, the first business day following delivery) concerning any claim of delivery error or non-conformity of goods, in kind or in quality, compared with the information on the purchase order.

Any claim made after this time period will be rejected.

Any claim that does not respect the rules defined above cannot be taken into account and releases Berkshire Jag Components of any responsibility to the customer.

In the case of delivery error or exchange, all goods to be exchanged or refunded must be returned to Berkshire Jag Components in whole, in its original packaging and in perfect condition to

Berkshire Jag Components

Ten Acres Farm, Edneys Hill

Wokingham

Berkshire RG41 4DT

For claims to be accepted, the customer must first make a declaration to Berkshire Jag Components concerning any returns and receive and Berkshire Jag Components consent. If accepted, the customer will ship the package to Berkshire Jag Components.

Shipping fees shall be at Berkshire Jag Components expense, except in the case where the goods do not correspond to the original declaration made by the customer concerning the return.


Warranty

The provisions hereof cannot deprive the customer of their right to legal warranty requiring Berkshire Jag Components to protect the customer against latent defects of goods sold.

The customer is expressly informed that Berkshire Jag Components is not the manufacturer of the goods presented in berkshirejagcomponents.com and that Berkshire Jag Components shall not be held liable for defective goods.

In the case of damage to a person or property resulting from a product defect, only the product manufacturer shall be held liable and sought after by the customer, by means of the information provided on the packaging of said product.

All products sold on berkshirejagcomponents.com are under a one (1) year warranty. All products that have been modified or repaired by the customer or any other party not chosen by Berkshire Jag Components are not covered by this warranty.

The warranty can be extended according to the terms provided in store and on the website.


Right to Withdrawal

In accordance with the Distance Selling Regulations 2000, the customer has the right to a cooling off period of seven (7) business days, starting at the time goods are received, to cancel the contract and return said goods at their own expense, without having to give a reason. All returns can be indicated beforehand with Berkshire Jag Components customer service department. All goods must be returned to

Berkshire Jag Components

Ten Acres Farm, Edneys Hill

Wokingham

Berkshire RG41 4DT

The cooling off period and right to cancel do not apply to contracts, orders for any goods made to your specification, sealed Electrical items, parts fitted to your car to test a problem and any downloaded goods or unsealed goods including but not limited to (DVD, CD, Tapes, Software, Video and audio).

Only complete and unused goods in perfect condition for resale will be accepted. No refunds or exchanges will be made for incomplete, damaged or unsealed goods, including damage to original packaging. The customer can exercise this right to withdrawal without penalty, excepting the return fee for the goods. If the customer exercises the right to withdrawal, they have the option of requesting a full refund or exchange of goods. If an exchange is requested, all shipping expenses shall be the responsibility of the customer.

If the right to withdrawal is exercised, Berkshire Jag Components will make every effort to refund the customer within 30 days.


Right of Use

The use of any trademarks, logos or brands present on the site is strictly forbidden. All product Photos on berkshirejagcomponents.com are property of Berkshire Jag Components, unotherised copying or use of these photo will result in legal action.


Force Majeure

Neither party will be deemed to be in breach of any of its obligations under the agreement as a result of any delay in performing or any failure to perform any such obligations by reason of any cause or event beyond the parties' control. A force majeure event includes, but is not limited to, any unforeseeable, inevitable, or unstoppable act, event, non-happening, omission or accident beyond the control of either party, despite all reasonable efforts made to the contrary. In addition to events usually recognized by the British courts, a force majeure event includes in particular (without limitation) the following: Strike, lock-out, earthquake, fire, storm, flood, lightning, explosion, impossibility of the use of public or private telecommunications networks.

In such circumstances, the party delayed or unable to perform ("Delayed Party") shall notify the other party ("Affected Party") within ten (10) business days following the date such events become known.

Unless prevented due to force majeure, both parties will meet within three months to examine the impact of the event and agree to the conditions under which the contract shall be continued. If the force majeure lasts longer than one (1) month, this agreement may be terminated by the injured party.


Partial Invalidity

These terms and conditions remain valid and in force, even if one or more clauses are invalid or declared so under any law, regulation or following the final decision of a competent court.


Non-Waiver

No failure of either party to exercise any power given to it in these terms and conditions or to insist upon strict compliance by the other party with its obligations hereunder shall constitute a waiver of either party's right to demand exact compliance with the terms hereof.


Data Protection

All personal data you provide us is used to process your orders. This data will be treated in accordance with the Data Protection principles outlined in the Data Protection Act 1998.


Applicable Law and Competent Jurisdiction

In form and content, these Terms and Conditions shall be governed by and construed in accordance with English law. All orders placed on berkshirejagcomponents.com strictly imply the acceptance of Berkshire Jag Components terms and conditions.

In case of dispute or claim, the customer agrees to seek an amicable solution with Berkshire Jag Components before proceeding with any legal action. In the event where such a solution cannot be found, any disputes concerning the sale (price, Terms and Conditions, products, etc.) will be subject to the exclusive jurisdiction of the English courts.

 

Berkshire Jag Components is a independent distributor of parts suitable for 'Jaguar' motor Vehicles. Part numbers on this site are for reference purposes only.
We have no affiliation with 'Jaguar' main dealers / dealerships on the JLR group of companies.